Open Dental Backup & Disaster Recovery

Protect your Open Dental database, patient documents, imaging data, and critical practice files with managed backup built for clean, verified recovery.

Central Data Storage provides automated Open Dental backup and disaster recovery through UnisonBDR, with off-site protection, backup monitoring, recovery verification, and U.S.-based support.

  • ISO 27001 & HIPAA‑Certified
  • Restores Within 24 Hours
  • BAA Provided
  • 24/7 Restore Support
✅ Open Dental recommends Central Data Storage (UnisonBDR) as an online backup option in its official backup documentation. View the recommendation →

99.99%

Data Durability SLA

No Cost

for Data Restore

End-to-End

448-bit Encryption

Unlimited

Support & Reporting

Coverage

What Should an Open Dental Backup Protect?

A complete Open Dental backup needs to protect more than the software installed on your server. For most locally hosted practices, recovery starts with the Open Dental database and the OpenDentImages A-to-Z folder.

Core backup targets
🗄️
The Open Dental database

Contains the operational information your practice depends on, including patient records, appointments, treatment information, billing activity, insurance data, and other practice-management information.

🖼️
OpenDentImages A-to-Z folder

Stores scanned and imported files associated with patient records.

Open Dental identifies both the database and A-to-Z image folders as core backup targets. It also recommends protecting other important office documents. See Open Dental's backup guidance →
Your footprint may extend beyond Open Dental

X-rays, CBCT scans, third-party imaging systems, NAS devices, mapped drives, and shared practice folders can reside elsewhere on the network. CDS reviews these locations so the backup reflects what your practice actually needs to recover.

X-rays CBCT scans Third-party imaging NAS devices Mapped drives Shared folders

Practices managing several systems or offices can learn more about dental practice and DSO backup →

Why Dental Backups Fail?

Most practice backups fail because they’re manual, unencrypted, or not validated. This puts PHI and operations at risk.

Manual or missed jobs

Human‑driven schedules are unreliable; our backups are automated and monitored.

Non‑compliant storage

HIPAA requires encryption, access controls, and auditability — we provide all three.

No tested restores

Backups are only as good as restores. We test and support 24/7 recovery.

Risk from cyber threats

Without secure off-site copies, backups remain vulnerable to ransomware or other data loss threats

Native Open Dental Integration with Managed Cloud Backups

Integrated, managed backups capture your Open Dental databases, A-to-Z image files, and configuration settings—automatically without practice interruption. Fast, granular restores get you back up and running quickly.

AES-448 encryption at rest & SSL/TLS in transit

Daily scheduled backups + on-demand restore access

BAA included for HIPAA compliance

Comparison

Open Dental Built-In Backup vs. Managed Backup

Open Dental includes useful backup tools, but creating a copy of data and managing a complete recovery strategy are different responsibilities.

🧰
Included with Open Dental

Open Dental Backup Tool

Open Dental's built-in Backup Tool can back up the Open Dental database and image folder. It can also restore a backup to another computer for testing or recovery.

The practice or its IT provider remains responsible for where backups are stored, whether jobs are monitored, how secondary copies are protected, and whether restores are tested regularly.

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🛟
Last-resort safeguard

Open Dental Supplemental Backups

Open Dental also offers Supplemental Backups for eligible supported environments, but Open Dental explicitly states that they are not designed to replace an existing full backup method.

Supplemental Backups are not verified and do not include the OpenDentImages folders. They are intended as a last-resort safeguard rather than a complete disaster recovery strategy.

Read Open Dental's Supplemental Backup guidance →
→
🛡️
Fully managed

Managed Open Dental Backup With CDS

UnisonBDR adds managed monitoring, off-site protection, recovery verification, and restore assistance around the data your practice depends on.

The goal is straightforward: know what is protected, know whether the backup is healthy, and know that a usable recovery path exists before something goes wrong.

Explore UnisonBDR
Recovery Process

Open Dental Disaster Recovery After Data Loss or Ransomware

When an Open Dental server fails, a database becomes corrupted, or ransomware affects the practice network, recovery should start with the right restore point — not simply the newest file available.

CDS combines protected recovery copies, restore-point verification, and guided restoration.

See ransomware recovery services →
1

Identify a Clean Recovery Point

After ordinary hardware failure, the newest verified backup may be appropriate. After ransomware or corruption, recovery may need to begin from a point created before the incident affected production data.

2

Restore the Open Dental Environment

Recovery may require the Open Dental database, OpenDentImages, and additional imaging or practice files. Restoring only part of the environment can leave staff with missing documents, incomplete imaging, or unusable application data.

3

Validate Before Returning to Production

The recovered environment should be checked before normal operations resume. Open Dental recommends verifying backup quality through restores to a separate computer.

How Your CDS
Protects your Dental Data?

Connect your Open Dental database & other sources

Database, images, file shares to CDS’s ISO 27001–certified UnisonBDR

Test restore (we send proof)

Clean-room recovery; we email your recovery proof

Go live with monitoring & monthly checks

Continuous monitoring, monthly test restores, audit-ready reports

Protect Your Open Dental Data Before You Need It Back
A reliable backup strategy should answer three questions: Is all critical practice data protected? Is there a protected recovery copy outside the production environment? Can that backup actually be restored?

Trusted by Dental Practices Nationwide

HIPAA-Aligned Security for Open Dental Backups

Open Dental environments may contain electronic protected health information, so backup should support the practice’s broader HIPAA security and contingency planning — not simply store another copy of the data. No backup product makes a dental practice HIPAA compliant on its own; compliance also depends on policies, risk analysis, workforce procedures, and incident response.

Encryption & Controlled Access

Data is encrypted with role-based access controls governing who can reach it.

Backup Monitoring & Recovery Documentation

Ongoing monitoring plus documentation of recovery readiness, not just completion logs.

Business Associate Agreement (BAA) Support

BAA support is available during onboarding for applicable healthcare relationships.

Private U.S. Infrastructure

Backups are stored on privately owned, U.S.-based infrastructure built for healthcare data.

FAQs

Does Open Dental automatically back up my data?
Open Dental provides Supplemental Backups for eligible supported environments, but they are not a replacement for a complete primary backup strategy. Open Dental describes Supplemental Backup as a last-resort option and states that it is not designed to replace existing full backup methods.
Is Open Dental Supplemental Backup enough for disaster recovery?
Not by itself. Open Dental states that Supplemental Backups are not verified and do not include OpenDentImages. A more complete recovery strategy should protect the full data set your practice needs, maintain an appropriate secondary or off-site copy, and include restore testing.
What Open Dental data should I back up?
A locally hosted Open Dental environment typically requires protection of the Open Dental database and OpenDentImages A-to-Z folder. Your practice should also identify external imaging repositories, NAS storage, mapped drives, and other files required to restore normal operations.
How do I know whether my Open Dental backup works?
Test the restore, not only the backup job. Open Dental recommends checking backup quality by restoring data to a separate computer. CDS adds integrity checks, clean recovery verification, and guided restore assistance through UnisonBDR.
How long should Open Dental backups be retained?
Open Dental backup retention should preserve multiple dated recovery points based on the practice’s operational, legal, and recovery needs. Keeping only the newest backup can limit recovery after delayed corruption or ransomware.
Can an Open Dental backup be used to move to a new server?
Yes. A verified Open Dental backup can support server migration when the database, OpenDentImages, and required practice files are restored together and validated before the new server goes live.
What is a good recovery time objective for Open Dental?

An Open Dental RTO is the maximum downtime a practice can tolerate. It should reflect how long scheduling, treatment, billing, and patient access can remain unavailable before operations are seriously affected.

Can one deleted Open Dental file be restored without restoring everything?
File-level recovery may be possible for separately stored documents, but database records can require database-level restoration. Recovery options depend on where the data is stored and how the backup was created.
Should Open Dental be backed up before software or server updates?
Yes. A verified pre-update backup creates a known recovery point before major Open Dental, database, operating-system, or server changes, helping the practice recover if an update causes corruption or compatibility issues.

Secure Dental Practice Now!

HIPAA‑aligned backups for Open Dental • No credit card required